Returns & Exchanges – Shop Modern Lifestyle
At shopmodernlifestyle.com, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, you may return or exchange eligible items according to the following guidelines.
Returns
You may return most unworn, unwashed, and undamaged items within 30 days of delivery for a full refund. All items must be returned in their original condition, with tags attached and in the original packaging. Items that have been used, altered, or damaged will not be accepted for return.
To initiate a return, please visit your account on shopmodernlifestyle.com and follow the instructions for generating a return label. Once your return is received and inspected, your refund will be processed using the same payment method used for the original purchase. Please allow several business days for the refund to appear in your account.
Exchanges
If you would like to exchange an item for a different size or color, please follow the same process as a return and place a new order for the desired item. Once your original item is received, we will issue a refund, which can then be applied to your new purchase.
Non-Returnable Items
Certain items are not eligible for returns or exchanges, including:
- Gift cards
- Final sale items
- Personalized or custom products
Please check the product description for any specific return restrictions before making your purchase.
Shipping Costs
Shipping costs for returns are the responsibility of the customer unless the item received was defective or incorrect. We recommend using a trackable shipping service to ensure your return reaches us safely.
Defective or Incorrect Items
If you receive a defective or incorrect item, please contact us immediately through our website so that we can resolve the issue promptly. We will provide instructions for returning the item and ensure you receive a replacement or refund.
Contact
For any questions regarding returns or exchanges, please visit shopmodernlifestyle.com and consult our Returns & Exchanges section. Our team is here to assist you and ensure your experience is seamless.
At shopmodernlifestyle.com, we are committed to making your shopping experience easy, convenient, and satisfying. Your happiness is our priority, and we strive to provide clear, fair, and efficient return and exchange processes.